What to do before adopting generative AI in your business

Your business may want to jump on the generative artificial intelligence (GAI) bandwagon and discover how you may become more productive and competitive, reduce costs, and make the most of new technology. There are many intriguing and effective GAI programs available for use. However, there are important considerations your business should evaluate before adopting a GAI program. GAI can create many new risks for your business, employees, and consumers, so you should ensure you are aware of them and take steps to mitigate them before launching a GAI program.

Principles for GAI in the workplace

The Organisation for Economic Co-operation and Development’s (OECD) AI principles are one of many available sets of overall considerations you should weigh before launching GAI in the workplace. The principles generally include the following:

Inclusive growth, sustainable development, and well-being. Include relevant stakeholders in evaluating whether to implement GAI, including executives, legal, data privacy, subject matter experts, human resources, marketing/customer support, etc.

Consider the potential beneficial and negative outcomes of the GAI on users and the people whose information will be processed by the GAI.

GAI uses an immense amount of power, and it shouldn’t be used without considering the carbon footprint it creates.