Manager's improper harassment investigation leads to trouble

Most of you are aware that when you receive a sexual harassment complaint, you should conduct a prompt and thorough investigation into the allegations; document the investigation, including taking notes during interviews; write an investigation report once the probe is complete; and determine what, if any, discipline is appropriate. Conducting a prompt and thorough investigation and stopping the complained-of conduct are key to your ability to successfully defend against a later sexual harassment lawsuit. One employer recently found out just how costly failing to conduct a proper investigation can be.

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